Terms and Conditions

Last Updated: 07.05.2026

Welcome to SobSaj. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

If you do not agree with any part of these Terms, you must not use our website or services.

Definitions

Customer / User / You:
Any individual or entity visiting, using, or purchasing from SobSaj.

Products:
All women’s fashion products, jewellery, accessories, clothing, and related items offered for sale on our website.

Website:
www.sobsaj.com or any of its subdomains or mobile applications.

Order:
A purchase request placed by a customer through the website.

Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement under the laws of Bangladesh to use our website and make purchases. By using this website, you represent that you meet this requirement.

Account Registration

• You may need to create an account to place orders.

• You are responsible for maintaining the confidentiality of your account information and password.

• SobSaj reserves the right to suspend or terminate any account suspected of fraudulent or unlawful activity.

Product Information

SobSaj strives to ensure that all product information, descriptions, and prices are accurate.

However, minor variations may occur due to photography lighting, screen settings, product availability, or human error.

We reserve the right to correct any inaccuracies or update product details without prior notice.

Pricing and Payment

• All prices are listed in Bangladeshi Taka (BDT).

• We accept secure online payments and Cash on Delivery (COD) where available.

• SobSaj reserves the right to cancel any order if payment is not received or verified.

Order Confirmation and Cancellation

• Upon placing an order, you may receive an acknowledgment email or SMS.

• Your order is confirmed once payment is received (for prepaid orders) or once it is processed for shipment (for COD).

• SobSaj reserves the right to cancel any order due to product unavailability, pricing errors, suspicious activity, or technical issues.

• Customers may request cancellation before the order is dispatched.

Delivery Policy

• We deliver products across Bangladesh.

• Delivery times may vary depending on location, courier availability, weather conditions, and product stock.

• Estimated delivery times are approximate and not guaranteed.

• Customers must provide accurate delivery information. SobSaj will not be responsible for failed deliveries due to incorrect addresses or phone numbers.

Return and Refund Policy

• Returns are accepted only for damaged, defective, or incorrect products.

• Customers must notify us within 24 hours of receiving the product.

• Returned items must remain unused and in original condition.

• Refunds or replacements will be processed after verification.

• Certain items such as used products or clearance items may not be eligible for return.

• Refunds will be issued through the original payment method within 7–10 business days where applicable.

Use of Website

You agree not to:

• Use the website for unlawful or fraudulent purposes

• Attempt to hack, disrupt, or damage the website or servers

• Copy, distribute, or misuse any content without permission

All website content including logos, product images, graphics, and text belongs to SobSaj and is protected by applicable copyright and trademark laws.

Privacy Policy

Your personal information is collected and processed according to applicable laws of Bangladesh.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

Limitation of Liability

SobSaj shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

Our maximum liability for any claim related to a product shall not exceed the amount paid for that product.

Intellectual Property

All content on this website — including logos, branding, product images, graphics, designs, and written content — is the intellectual property of SobSaj and may not be used without prior written permission.

Force Majeure

SobSaj shall not be held responsible for delays or failure to perform due to circumstances beyond our reasonable control, including natural disasters, strikes, political unrest, technical failures, or courier disruptions.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the People’s Republic of Bangladesh.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

Changes to Terms

SobSaj reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes become effective immediately upon publication on the website.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us:

? Email: info@sobsaj.com
? Phone: +880 1918-695369

? Address:
House: 126, Road: 19 Nirjon R/A (West Bankers lane)
Nirala R/A, Khulna, Bangladesh – 9100

? Website: www.sobsaj.com